Política de reembolso

At Xclusiv Clothing we strive to provide high quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we offer you the option of exchange or return within the first 7 business days from the delivery date. To process an exchange or return, please contact us through our email or through our social networks. Upon receipt of your request, we will provide you with a return authorization number and the necessary instructions to complete the process. It is important to note that some products, such as caps, cannot be returned due to hygiene reasons. We also reserve the right to refuse any return that does not comply with our return conditions.

Conditions for Return:

  • The product must be in its original condition, without signs of use or damage.
  • The original label and packaging must be intact.
  • The product must be shipped within the first 7 calendar days from the delivery date.
  • The return shipping costs will be the responsibility of the customer, except in cases where the product received is incorrect or defective.

If the conditions for the return are met, we will process your request as soon as possible and provide you with the option of exchange or refund. We appreciate your understanding and hope that you are satisfied with your purchase from Xclusiv Clothing.